How can we help you?

Find step-by-step guides for leads, RFQs, product broadcasts, and your dashboard — organised by who you are.

Choose your guide
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👤 Buyer & Visitor

I am browsing & buying

Discover cannabis businesses, send inquiries to one or many vendors, and track your requests.

Browsing the business directory Submitting a single inquiry (lead form) Sending a multi-vendor RFQ to up to 10 vendors What happens after you submit Privacy & your data
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🏢 Business Owner

I own a listing

Manage incoming leads, respond to RFQs, send product broadcasts, and optimise your dashboard.

Lead inbox — receive & manage inquiries Multi-vendor RFQ responses Product catalogs & broadcasts Quota management & upgrade Notification settings & daily digest
Read owner guide
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👥 Business Staff

I support a business

View and update leads assigned to you, add notes, and keep your team organised.

What staff can access on the platform Viewing your assigned leads Updating lead status & adding notes How lead assignments work Dashboard navigation for staff
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📖 New to the platform?

Concepts Guide: What is a Lead, RFQ & Broadcast?

Visual explainer with flow diagrams, SVG charts, comparison tables and real-world analogies. Start here if any of these terms are new to you.

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Read concepts guide →

Popular help topics

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Send a multi-vendor RFQ
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Manage your lead inbox
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Send a product broadcast
📗
Create & publish a catalog
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Understanding your quota
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Notification settings
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Broadcast file rules
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Add notes to a lead
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Daily digest email
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Privacy & your data
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Lead status workflow
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Lead assignments explained
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What is a Lead?
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What is an RFQ?
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What is a Broadcast?
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Feature comparison table